Ventureteardrops
Ventureteardrops

Terms and Conditions of Sale

1. Application of Terms

These Terms and Conditions of Sale (‘Terms’) apply to all purchases of caravans from Vasu Industries Pty Ltd t/a Venture Teardrops (ABN 16 667 016 677 | ACN 667 016 677) (‘we’, ‘us’, ‘our’). By placing an order or paying a deposit, you (‘the Purchaser’) agree to these Terms.

2. Orders & Deposits

  • A deposit of [X%] of the purchase price is required to confirm your order. The deposit amount and payment terms will be confirmed in writing at time of order.
  • Your order is confirmed upon receipt of deposit and our written acknowledgement.
  • Deposits are refundable if we are unable to fulfil your order. If you cancel an order after commencement of manufacture, we reserve the right to retain the deposit to cover incurred costs.

3. Pricing

All prices quoted are in Australian dollars (AUD) and include GST. Prices are subject to change prior to order confirmation. Once an order is confirmed in writing, the price is fixed, except where changes are requested by you.

4. Delivery & Lead Times

  • Estimated lead times will be provided at time of order. These are estimates only and may vary due to supply chain factors or demand.
  • We will notify you proactively of any material delays.
  • Risk passes to you upon delivery/handover. We recommend arranging caravan insurance prior to delivery.
  • Delivery to locations outside our standard area (Dandenong, VIC) is available; freight costs will be quoted separately.

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5. Pre-Delivery Inspection (PDI)

Prior to handover, we conduct a Pre-Delivery Inspection. You are encouraged to attend the handover and inspect the caravan. A signed PDI document forms the record of the caravan’s condition at delivery and is required to activate your warranty.

6. Consumer Guarantees

Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. See our Warranty Policy for details.

7. Towing Responsibility

It is the Purchaser’s responsibility to ensure their tow vehicle has sufficient towing capacity for the caravan. Key specifications:

  • VT Bilby & VT Glider: ATM 1,600kg | GTM 1,535kg | Tow Ball Weight 65kg | Tare 680kg | Payload 920kg*

* Payload includes all personal effects, water, food, and accessories. Never exceed your vehicle’s tow rating or the caravan’s ATM. Doing so is illegal and dangerous. Consult your vehicle manufacturer for tow ratings.

8. Registration

Vasu Industries Pty Ltd t/a Venture Teardrops caravans are manufactured to comply with the Road Vehicle Standards Act 2018 (RVSA) and are listed on the Register of Approved Vehicles (RAV). Registration requirements vary by state and territory and are the Purchaser’s responsibility

9. Modifications

Any modifications to the caravan after delivery that are not authorised by Vasu Industries Pty Ltd t/a Venture Teardrops may void the manufacturer warranty and may affect ADR compliance. Electrical and gas modifications must be performed by licensed tradespeople.

10. Governing Law

These Terms are governed by the laws of Victoria, Australia. Any disputes shall be subject to the jurisdiction of the courts of Victoria.